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Why Your New Mattress Feels Different Than in Store

January 3, 2022  ·  6 min read

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When it comes to buying a mattress, getting just the right fit is crucial. Mattresses are a major investment and they play a critical role in your quality of life. Unfortunately, many people have purchased a new bed only to find that it feels entirely different in their home than it did in the showroom when they first tried it. For some, it may feel softer, but for most, it may feel firmer. This can actually be a good thing – depending on the cause. Continue reading to learn the cause and how to fix it!

Why Your New Mattress Feels Firmer Than in Store

Is your new mattress too firm? A brand new mattress will often be firmer – sometimes much firmer – than it will become over time after the “break in” period. This firmness is caused by the foam layers. As you continue to sleep on your mattress, the pressure from your body will relax the foam and mold it more and more into your sleeping form. This creates what we call a body impression (not to be confused with mattress sag).

Walking into our showroom you may notice that some of our mattresses already have body impressions. As a business, we realize presenting mattresses which have already been “broken in” (and therefore may have a slight dip in the center) runs the risk of affecting the perception of our mattress quality or even make us appear careless about our showroom presentation. In fact, we take pride in our products and offer this transparency intentionally. This presentation provides you with more accurate expectations for the way your mattress will feel.

Why Your New Mattress Feels Softer Than in Store

Imagine you just visited a mattress store. You try several models, then find the perfect fit for you. It feels comfortable, yet firm enough in the right places to provide the back support you need. You begin to sleep on it and it feels just like it did in the store. The first couple of weeks you sleep like a baby and wake up refreshed! But then you begin to notice something – the mattress just feels different. Suddenly you begin waking up to a sore back. The mattress is even beginning to form a dip! You call the store and they explain that the dip is nothing to be worried about. It’s normal and there is a depth the dip should not exceed before your warranty kicks in.

Why is it much softer now than it felt in the store when you selected it? Unfortunately, this is the reality for many people who shop at major mattress retailers. The truth is that while the dip is normal, it is very unlikely that you would be able to experience this dip in the store. Your typical mattress store displays rows of mattresses, frequently changed with a new replacement the moment it begins to show signs of any type of wear. The problem with this procedure is that a newer mattress does not feel the same way as it will feel over time. As a result, the products presented in most mattress retail stores do not provide an accurate idea of how your bed will feel over time.

Understanding the Mattress “Break in” Process

We want you to fully understand how the mattress will change over time. Our mission is to show you how it will actually feel throughout the majority of its lifespan rather than the short-term initial feel. Every mattress is different and some will even have little to no body impressions. Some naturally begin to sag sooner than others due to the quality of the materials. This presents us with the opportunity to have an open dialog about what to expect and how well the mattress will fit your sleep needs and body shape as you sleep.

We believe a mattress should age like a fine wine rather than going sour shortly after sleeping on it. So we present reality in all its glory to prevent you from waking up frustrated and confused as your mattress begins the natural process of softening up and taking on your form.

To be perfectly clear, you may not fall in love with your new mattress at first. It may not feel like the bed you tried when you visited our showroom. But the good news is that your mattress will adjust to your body and it will take on the “showroom feel” after the proper amount of time and pressure. In the end, your new bed will feel like it did the day you first fell in love with it. This way, you will continue to fall in love with it again and again every night.
Break In Your Mattress

Tips for Breaking in a New Mattress

Tip #1. Certain mattress constructions will take on more body impressions than others while some won’t change at all. Please speak with the store staff about the initial feel of your mattress and how you should expect it to change in feel over time.

Tip #2. How long does it take to break in a new mattress? Most mattresses will take about 1-2 weeks to adjust to your body and soften up to the “showroom feel.”

Tip #3. If you can’t wait or want to speed up this process, try walking back and forth on the mattress.

If you continue to experience discomfort, do not hesitate to Contact Us.

The Texas Mattress Makers Difference

At Texas Mattress Makers, we don’t want to sell you a mattress without letting you know how it will perform in the long run –– that’s why our mattresses on our showroom floor are already broken-in so that they are ready to try! Breaking in a new mattress only takes around 30-60 days. After that, you’ll start to notice the comfort, the support, and the feel is just right. And if you don’t, we have a 90-day comfort guarantee that allows our customers to call our showroom within the first 90 nights after purchasing their mattress to discuss problems and find solutions.

If you have any questions about a mattress or its components, our experts are happy to help whether you buy from us or not. We are happy to help you as you explore your mattress options and provide the answers you want to know about sleep! Take our Mattress Quiz today to get a mattress recommendation by one of our experts!

You can shop online by comfort levelmattress typemattress size, and budget, or come and visit any of our convenient Houston-area locations today!

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