Simple Mattress Return

At Texas Mattress Makers we do things differently. We don’t sell everyone the same mattress because not every customer has the same comfort needs. We handle returns the same way. If you have any issue with your purchase from us please Contact Us. We will come up with a solution that makes you comfortable.

Items Exempt from Return:

  • Mattresses used for purposes other than its original intent
  • Mattresses which have been stained or altered in any way after purchase
  • Mattresses used without a mattress cover
  • Purchases without a copy of a receipt
  • Items sold to another individual post sale
  • Items for commercial use
  • Mattresses used with inappropriate box spring, foundation, or bed frame
  • Clearance, as is, final sale, floor samples, or special orders
  • Items which have been subjected to abuse or improper installation or maintenance

Mattress Warranty

Texas Mattress Makers will honor the warranty provided for our mattresses with the exception of non-returnable items as posted above. Warranty information for each product is available in store.

Trial Period

Many mattress stores offer a trial period during which time the customer can “try out” the mattress and bring it back if it does not work out. At Texas Mattress Makers we offer the expertise needed to match our customers with a mattress which is just right for them. If any problems arise, please defer to our return policy above.