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FAQ Page

 

Texas Mattress Makers Frequently Asked Questions

      1. Can you make custom mattresses?

        Yes, please see our Custom Mattresses page or Contact Us for additional information.

      2. Why are most of your sales and promotions only available in the showroom?

        We understand that buying a new mattress is a major investment. Our mission is to help you make the best mattress selection for your specific needs. For this reason, we offer most of our sales in the showroom only to encourage you to try our mattresses in person with the help of our Mattress Experts. If for some reason you are not able to complete purchase in person, please speak with your Mattress Expert and we will make sure you are able to take advantage of the sale. 

      3. How long does it take for you to produce a custom or out of stock mattress?

        It takes about 4 business days, please see our Custom Mattresses page for additional information.

      4. Do you offer financing?

        Yes, please see our Promotions & Specials page for additional information.

      5. Where are you located?

        Our address is:
        4619 Navigation Blvd
        Houston, TX 77011
        Please see our Visit Showroom page for directions and parking information.

      6. What are your store hours?

        Our normal store hours are:
        Monday-Friday 9am-7pm
        Saturday 9am-6pm
        Please see our Visit Showroom page for additional information.  For holiday hours, please refer to our Store Info page.

      7. What is your return policy?

        We accept returns. Please see our Warranty page for additional information.

      8. Do you offer a warranty?

        Yes, please see our Warranty page for additional information.

      9. Do you have Spanish speaking customer service?

        Yes, we do have Spanish speaking sales staff available on the floor at all times.

      10. How long does delivery take?

        Delivery usually takes about 4-5 business days from the purchase date. Please see our Delivery Info page for additional information.

      11. How much does delivery cost?

        Delivery will be $60-100 depending on your location. Please see our Delivery Info page for additional information.

      12. Will you pick up my old mattress?

        Yes, we will pick up and haul your old mattress away to a recycling facility. For the safety & health of others, we can NOT pick up or haul away mattresses that are infested with any type of bugs or insects. Bugs & insects include, but are not limited to fleas, bed bugs, ticks, & dust mites.

      13. What payment options do you accept?

        We accept cash and all major credit cards.

If we have not answered your question above or elsewhere on our site
or if you need further information please Contact Us


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© 2015 Texas Mattress Makers, All Rights Reserved.
4619 Navigation Blvd. Houston, Texas 77011
Email Us Today! | 713.341.6252